Case 1 : Steps to follow, if forgotten the device
unlocking password.
Case 2 : Step to follow, if you don’t
remember your Google password recovery account credentials.
Case 3 : Step to follow if the tablet is not
accepting the Google id and password, but you are entering the correct id and
password.
Case 4 : Steps to follow to Hard/Factory reset your
device : THE LAST THING
Case 1 : If you have
forgotten your password/pattern unlock of your Android Tablet , or the face
unlock feature refuses to work, follow these steps:
1. Click on ‘forgot password?’ and
it’ll take you to a new screen where you have to put your Google account
user name and password. The same user name and password against
which the device is registered at Google Play store.
NOTE: Make sure you are either
connected to mobile network or Wi-Fi .
Case 2 : You forgot the Google account password?
If
somehow you don’t remember your Google account credentials, go to www.google.com/accounts/recovery
to reset the password of your Google account. Reset the password here and use
the new one on your device.
Case 3 :Tablet not accepting Google id and password,
but it is actually correct.
In this
case you can go to https://accounts.google.com/IssuedAuthSubTokens and see if your Android device
is listed there. It is shown as “Android Phone”. Revoke the access from device.
Go to bottom of page where you will see the option Generate new
application-specific password. There put any name and click on “generate
password”. A 16 digit password will be generated. Put that password
in the tablet along with the righteous Google id.
If the
“Generate password” option is disabled over there, then you have to enable it
using this 2-step verification. Follow the link to know about this process (http://www.google.com/landing/2step/).
See the
unlocking of Android Tablet through Google Application Specific Password
method.
Case 4 : Tablet unable to connect to internet since/when
it is locked.
If in
case you don’t have mobile data or Wi-Fi switched on, unfortunately you cannot
access your device until you perform a full factory reset of the device.
Take out the SD card so that all on the data on the memory card should
be intact. This factory reset (also called ‘hard reset‘ since you are
forcefully wiping all the data off your device) formats internal
memory and also the extended memory, if you keep it inside the device
itself.
To
perform a hard reset, follow these steps:
This
works with devices having physical home button:-
1. Press the power button and
the home button together for a while, long enough until the screen appears
with Android bot and a progress bar which shows that it’s formatting the
internal memory.
With NO
physical HOME button:-
2. In case your device does not
have a physical home button, press the power button and both the volume
keys together for few seconds.
3. Press gently the “reset
pin-hole” present generally on a side of Tablet. Use a clip-pin or similarly
fine thing to gently push inside to reset your device to factory
settings.
NOTE: You’ll not only lose the apps
on your internal memory and the data associated with it. All the device
updates will also be lost and you’ll have the version of Android your
tablet came with.
Do not
worry about remembering your app list as every app you had currently on your
device will be reflected on your account at the Google Play store, in case you
remembered the password of your account.
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